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Jan Irving. Branding Clint. Choices and Changes. Breeding His Daddy's Friend. Jillian Cumming. Bound by Love. Tough Love. Designs for Him. Led by Desire. How to write a great review. The review must be at least 50 characters long. The title should be at least 4 characters long. Your display name should be at least 2 characters long. At Kobo, we try to ensure that published reviews do not contain rude or profane language, spoilers, or any of our reviewer's personal information.
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We'll publish them on our site once we've reviewed them. Continue shopping. Item s unavailable for purchase. It is not just about what we say, but rather far more about how we say it, and then how it is interpreted. It is how we behave, the way we listen, the manner in which we deliver on what we say, how we treat others, and how others perceive our treatment.
All the ways we communicate have a tremendous impact on developing, building, and reinforcing trust. And let us never forget that for every message we intend to give, the values, beliefs, and previous experiences of those on the receiving end will play a key role in how the message is interpreted. One of the greatest challenges of this era in health care is to preserve the interpersonal relationship with our patients in an environment that is driven by business, standardization, and large systems of care that focus on population health rather than individual patients.
To uphold the human connection with our patients, surgeons must improve their communication skills. Although there is substantial evidence in the literature regarding the effects that a positive physician-patient relationship has on patients, very little has been written on the great influence that this bond has on physician well-being.
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Those of us who chose to become health care professionals are exposed to emotional turmoil repeatedly throughout our careers. Patient tragedies of all kinds—due to violence, trauma, cancer, and so on—can affect the most resilient among us. Indeed, studies that have examined physician well-being have concluded that approximately 30 percent of all practicing physicians in this country are suffering from burnout.
On the contrary, I would argue that establishing a meaningful connection with patients and colleagues in the organization is one of the most powerful deterrents to physician burnout, and the satisfaction derived from these relationships provides context, meaning, and purpose to our lives. Similarly, these improved relationships will have a positive impact across the organization. The members of our teams are always watching our actions. When they see someone who leads by example—delivering on promises, caring for patients, being approachable, listening—they develop a sense of inner peace and satisfaction and a desire to contribute to the excellent work of the group.